Privacy Policy

When you visit, register, or make a purchase on gamixa.pk, we may collect the following information:

• Account Information: Your full name, email address, phone number, and username when you create an account.
• Game Account Details: Your Player ID, Game UID, Server ID, or in-game username required to deliver top-up services.
• Transaction Information: Order history, top-up amounts, selected games, and transaction references.
• Device & Technical Data: IP address, browser type, operating system, and pages visited on our website.
• Communication Records: Messages sent to our support team via email, WhatsApp, or live chat.

Your information is used solely to provide, improve, and secure our services. Specifically, we use it to:

• Process and deliver your gaming top-ups, credits, and in-game purchases accurately and on time.
• Verify your identity and protect your account from unauthorized access or fraud.
• Send you order confirmations, delivery notifications, and transaction receipts.
• Respond to your support queries, complaints, and feedback in a timely manner.
• Send promotional offers, new game top-up announcements, and discount codes — only with your consent.
• Analyze website usage to improve our platform performance and user experience.
• Comply with applicable laws and prevent illegal activity on our platform.

Gamixa accepts multiple payment methods including JazzCash, Easypaisa, credit/debit cards, and bank transfers. Here is how we handle your payment data:

• All payment transactions are processed through secure, encrypted payment gateways. We do not store your full card number, CVV, or bank PIN on our servers.
• Payment gateway providers (JazzCash, Easypaisa, etc.) have their own privacy policies governing your financial data.
• We retain transaction records (amount, date, order ID) for accounting, dispute resolution, and legal compliance purposes.
• In case of a failed or disputed transaction, we may share transaction references with our payment processor to resolve the issue.

gamixa.pk uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences.

• Essential Cookies: Required for the website to function — login sessions, cart data, and security features.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). Data is anonymized and aggregated.
• Marketing Cookies: Used to show you relevant gaming offers and promotions on other platforms, only if you have consented.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some features of the website.

We do not sell, trade, or rent your personal information to any third party for marketing purposes. We may share limited data in the following situations only:

• Game Publishers & Developers: Your Player ID and top-up details are shared with the relevant game publisher (e.g., Garena, Riot Games, Supercell) solely to deliver your top-up.
• Payment Processors: Transaction data is shared with payment gateways (JazzCash, Easypaisa, banks) to complete your order.
• Legal Obligations: We may disclose your information if required by Pakistani law, court order, or government authority.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity under the same privacy protections.

We take the security of your personal information seriously and implement multiple layers of protection:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure, access-controlled servers to store your account and transaction data.
• Regular security audits and monitoring to detect and prevent unauthorized access.
• Restricted internal access — only authorized Gamixa staff can access your personal data, and only when necessary.

As a Gamixa user, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you at any time.
• Right to Correction: Ask us to correct any inaccurate or incomplete information in your profile.
• Right to Deletion: Request deletion of your account and personal data, subject to legal retention requirements.
• Right to Opt-Out: Unsubscribe from marketing emails or promotional messages at any time.
• Right to Data Portability: Request your data in a readable format for transfer to another service.

To exercise any of these rights, contact us at info@gamixa.pk and we will respond within 7 business days.

Gamixa’s services are intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@gamixa.pk and we will promptly delete such information from our records.

Gamixa reserves the right to update this Privacy Policy at any time to reflect changes in our services, technology, or legal requirements. When we make changes:

• The updated policy will be posted on this page with a revised “Last Updated” date.
• For significant changes, we will notify registered users via email or a prominent notice on the website.
• Your continued use of gamixa.pk after any changes constitutes your acceptance of the updated policy.

We recommend reviewing this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: